Working at The Bookstore has taught me so much about how to be a better customer. I have seen some incredibly sweet people and some insanely rude people but mostly I've learned boat loads of common courtesies can be overlooked by even the best of customers. I'm not saying I'm an angel but when you are on the other side of the counter certain things sure stand out. I've compiled a short list of guidelines that should help keep you in the good graces of your local book seller.
1. PLEASE NO unpaid merchandise in the Cafe. You would be surprised how many people will pick up a book and take it into the cafe, set it on the table and proceed to eat (with their hands I might add) while the book or other merchandise sits on the table awaiting a terrible fate of spilt coffee, grease drips or worse, torn pages, eek! Please, think about this, someone before you touched that book and now you are eating with your hands. Oh, the germs! Another thing, one wouldn't think twice about asking for a discount on books with stains or tears so, either pay for it before you eat, or leave at the counter and when your finished it will be here waiting for you!;)
2. PLEASE NO merchandise on the Floor. We love that you feel so comfortable in our store that you want to break out with a story time right in the middle of the Children's Section, but please do not pile up a stack of books on the floor. You can sit on the floor but again unpaid merchandise can get ruined on the floor and then we have to sell it at a discount, if at all.
3. PLEASE Know your needs. We love helping you find a book, but when you don't know the author OR the title, it makes our job just a little bit harder. Have at LEAST one or the other, and we can usually figure it out. Help us help you.;)
Basically, with these 3 guidelines you will gain MUCHO respect within your local bookstore. We are so thankful to have new and old customers and look forward to serving each and every one of you. Being a local, independent in this day and age gets tougher and tougher every day, but with your help we can not only stay here but profit and improve our local community at the same time!
Monday, January 30, 2012
Thursday, January 26, 2012
Book Club - Are you "in"?
This month's book club will meet February 7th @ 7pm.
Of course we have te book in stock for your convenience and we look forward to chatting it up on Tuesday nights. Have a suggestion for next month? Bring it on.....
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